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Orders

Understanding order statuses

All orders in BladePRO are assigned a status depending on what stage they are at in the warehouse cycle. You can locate a specific order from the Orders page.

Last updated 20 days ago

Not sure how to find your order? Revisit our support article here.

Find the status of an order

  1. Open the Orders page by selecting Orders from the left menu

  2. View the status of recent orders from the Goodsout Status column

  3. Click View on a specific order after filtering or searching to open the order page

  1. View the status next to the order number

Order statuses table

Status

Comment

Draft

Order has not yet been confirmed

Cancelled

Order has been cancelled

On hold

A manual hold has been applied to the order

Backorder

Stock is currently not available to fulfil the whole order

Awaiting allocation

In the process of allocating stock to the order

Allocated

Stock allocated to order

Picking

Picking has started

Picked

Picking completed

Packing

Packing has started

Packed

Order packed and label attached

Awaiting collection

Order is waiting for the courier to collect

Shipped

Courier has collected the order

Delivered

The order has been delivered

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