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Returns
Getting Started
Getting started on BladePRO
Logging in
Reviewing your account health
Setting up Multi-Factor Authentication (MFA)
Managing notifications
Orders
Creating an order
Understanding order statuses
Finding an order in the Orders page
Adding preparation guidelines to orders
Adding a Booking-in Required tag to an order
Updating the shipping address for an order
Changing a warehouse
Splitting a shipment
Adding attachments to an order
Adding and creating tags
Adding attributes
Manually holding/unholding an order
Managing order timelines
Products
Adding a new product
Creating a bundle
Inputting product classification tags
Updating product customs information
Adding product instructions
Finding a product in the Product List
Purchase Orders
Creating a purchase order
Arranging a goods-in shipment
Returns
Managing returns
Inventory Management
Viewing your product stock
Reviewing landed prices for a product
Reviewing product allocations
Viewing shipments for a product
Managing Batch Codes
Analytics
Exploring Reports
Viewing your Dashboard
Customising dashboards
Creating a new dashboard
Settings
Managing Price Lists
Using the Tag Manager
Managing HS Codes
Exploring your Address Book
Returns
Managing returns
If a customers wishes to return a product they can initiate the return themselves through the Returns Portal. This is automatically captured by BladePRO so that when the item is received at the warehouse it can be easily processed. However a return may need to be created manually.